One person reads this inbox. Expect a reply within two working days.
support@tarotknowseverything.com
What to write about
- Billing — a charge you do not recognise, a subscription you want cancelled, credits that did not arrive. Include the email address you paid with.
- A reading that failed — if a reading errored out or came back empty, tell us roughly when it happened. Credits are refunded automatically when the model fails, but we can check.
- Removal requests — if you want your account and its credit ledger deleted.
What we cannot answer
We do not interpret readings on request, tell you what a card “really” meant, or give advice on medical, legal or financial matters. The reading is the product; second-guessing it by email is not something we can do well.
Before you write
Most questions are already answered on the spreads page (what each reading costs and what it includes) or in the guides. Payments are processed by Stripe; your receipt is the fastest record of what you were charged.
